Human Resource Manager

On behalf of our client – Freedom Foods, Jump Recruitment is seeking qualified candidates for the position of Human Resource Manager. This is a permanent full-time position located in Mount Pearl, Newfoundland and Labrador

Job Summary

Freedom Foods (2024) Inc. is seeking an experienced Human Resources Professional to join our Senior Management Team! In this key role, you will partner closely with the leaders across our 15 McDonald’s Restaurant locations, supporting approximately 1,000 employees from St. John’s to Gander.

As a trusted HR Leader, you will serve as the first point of contact for restaurant teams, delivering proactive and effective human resources solutions. You will be a strategic partner to the leadership team and an advocate for employees. This role involves frequent interaction with employees, management, and external partners and may require balancing strategic planning with day-to-day operational demands, including some evenings and weekends when required.

The Human Resources Manager oversees all aspects of the organization’s HR functions, ensuring alignment with business objectives, while fostering a positive, productive, and compliant workplace. This role requires a strong balance of strategic thinking, hands-on execution, and relationship building.

Essential Duties and Responsibilities

 Employee Relations

• Serve as a trusted point of contact for employees, offering guidance and support on HR-related matters;
• Investigate, mediate, and resolve employee concerns and conflicts, ensuring a respectful and positive workplace environment;
• Coach and support managers in addressing sensitive employee relations issues;
• Lead and manage the progressive discipline process and disciplinary procedures;
• Administer Employee Benefits and Employee Assistance (EAP) Programs;
• Manage Leave of Absence documentation, including benefit continuation and return-to-work planning;
• Administer the Attendance Management Program;
• Ensure accurate documentation and proper procedures for investigations, agreements, and disciplinary actions; and
• Support initiatives that promote a positive workplace culture and enhance employee engagement and retention.

 

Training, Development, and Performance Management

• Own and manage the employee performance management process;
• Support employee development through ongoing education and training initiatives;
• Develop, implement, and maintain HR policies and procedures aligned with organizational goals;
• Ensure mandatory policy retraining and compliance training is completed annually; and
• Promote understanding and consistent application of HR policies across all levels of the organization.

 

Occupational Health and Safety (OHS)

• Ensure compliance with the Occupational Health and Safety Act and related requirements;
• Act as the primary organization contact for OHS related matters;
• Participate in workplace investigations and OHS compliance visits;
• Organize and support OHS committee meetings and required training;
• Ensure OHS committee meetings and activities are properly executed, documented, and reported;
• Support hazard identification and risk mitigation initiatives; and
• Exercise stop-work authority when required to address imminent safety risks.

 

Employee Injury and Return to Work Process

• Ensure compliance with all required Workplace NL regulations and requirements;
• Serve as the primary liaison for Workplace NL;
• Report employee injuries and incidents through the Workplace NL Connect portal;
• Develop and manage Early and Safety Return-to-Work Programs, including modified duties and accommodations;
• Advocate for employee accommodation and successful return-to-work outcomes;
• Manage the entire incident process, from injury to the employee’s return to full duties and hours;
• Ensure compliance with PRIME Employer Incentive Program requirements; and
• Provide guidance and support for managers throughout the incident management process.

 

Compliance

• Serve as the organizational subject matter expert on labour standards and human rights legislation;
• Ensure compliance with all employment related laws and regulations;
• Identify and mitigate any risks related to employee relations, discipline, employment conditions, and terminations;
• Maintain HR records and analyze workforce metrics to support informed decision-making;
• Support internal audits, compliance reviews, and governance initiatives; and
• Partner with externa advisors and legal counsel as required.

 

Qualifications

• University degree in Human Resources or related field, combined with HR progressive experience.
• Minimum of 5 years of experience in Human Resources management.
• Strong experience conducting workplace investigations and managing complaints.
• In-depth knowledge of Canadian employment legislation and HR best practices
• Proven ability to manage confidential and sensitive information with discretion.
• Strong analytical, communication, and interpersonal skills
• Demonstrated leadership and people-management experience.
• Ability to manage multiple priorities in a demanding environment.
• Strong conflict resolution and negotiation skills
• Valid drivers license, access to vehicle, and ability to travel between restaurant locations.
• Strong attention to details and critical thinking skills.

 

Compensation & Benefits

• Freedom Foods offers a competitive compensation package designed to attract and retain top talent.
• Access to our comprehensive group benefits package, including health, dental, and vision coverage, life insurance, and long-term disability options.
• Three (3) Weeks of paid vacation
• Vehicle and Cell Phone Allowances
• Results Driven Bonus Program
• Employer-supported professional development and training opportunities

Interested and qualified candidates should submit their resume to

Brendan Hagerty |  Brendan@highertalent.ca

Jump Recruitment Specialists | www.jumpcareers.ca

At Higher Talent we recognize the value of diversity and are committed to making intentional steps toward building inclusive teams that better reflect the communities Higher Talent and the organizations we serve operate within. We believe that inclusion is not just about making room at the table but about seeking out talent through a diversity lens and letting everyone know that their unique perspectives are important contributions to building stronger workplaces in a changing world. We encourage all qualified candidates to apply for our posted positions. We welcome candidates to self-identify or make our recruitment team aware of any potential accommodations they may need during the recruitment process. This opportunity is only available for candidates legally entitled to work in Canada. We thank all applicants for their interest, however, only those candidates being considered for an interview will be contacted.